Job Description
Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world. Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories.
RBI owns four of the world's most prominent and iconic quick service restaurant brands - TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.
RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.
Job Summary: Burger King is advancing its ambitious
"Reclaim the Flame" initiative - a systemwide effort to accelerate sales growth and strengthen Franchisee profitability through investments in restaurant technology, kitchen equipment, and modern restaurant design.
The
Senior Analyst, Operations Innovation plays a pivotal role in driving these initiatives forward through
structured project management and execution excellence . This position supports the coordination, tracking, and delivery of multiple innovation projects - ensuring alignment across internal teams, vendors, and franchisees.
Reporting to the
Director of Digital Operations Innovation , the Senior Analyst oversees project timelines, milestones, and communications to ensure that each initiative is executed efficiently and meets Burger King's high standards for performance, reliability, and safety. The role combines analytical rigor, process discipline, and cross-functional collaboration to bring new Physical equipment & Digital operational enhancements from ideation to systemwide implementation - supporting Burger King's ongoing mission to modernize operations and improve profitability at scale.
Roles & Responsibilities: - Track multiple Operations innovation and deployment projects from ideation through implementation.
- Develop and maintain project timelines, milestones, and deliverables.
- Coordinate testing and pilot programs, ensuring data-driven evaluation and consistent reporting.
- Prepare and deliver project recaps, presentations, and executive summaries.
- Partner with Operations, QA, Food Safety, Culinary, Digital & Technology, and Franchise Operations teams to ensure seamless execution of initiatives.
- Facilitate communication between internal teams, suppliers, and franchisees to align on objectives, testing outcomes, and implementation plans.
- Gather field insights and translate operational feedback into actionable recommendations.
- Compile, analyze, and visualize data from pilots to assess performance and ROI.
- Create dashboards, scorecards, and reports for senior leadership.
- Identify trends, risks, and opportunities for improvement in equipment and digital operations initiatives.
- Take detailed meeting notes, distribute action items, and maintain project documentation.
- Provide timely updates and project recaps to cross-functional stakeholders.
- Support the preparation of leadership decks, franchise communications, and training materials.
Skills & Qualifications: - 2-4 years of experience in project management, operations, or process improvement - ideally within a QSR or foodservice environment.
- Bachelor's degree
- Strong analytical and organizational skills with proven ability to manage multiple concurrent projects.
- Excellent written and verbal communication skills, with a focus on clarity and accountability.
- Proficiency with Excel and PowerPoint required, and project management tools (e.g., Smartsheet, Monday.com) is a plus.
- Comfortable working cross-functionally and influencing without direct authority
- Team member empathy and willingness to "roll up your sleeves" in a restaurant environment is a must
- Ability to travel up to 10% of work time as needed.
#bugerking
Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.
Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.
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